Map Before You Move: Diagnose Your Workflow
Use swimlanes, value stream mapping, or a simple sticky-note wall to capture each step, actor, and handoff. The act of mapping exposes invisible queues, redundant checks, and unclear responsibilities. Try it with your team and share one surprising discovery.
Map Before You Move: Diagnose Your Workflow
Measure lead time, cycle time, WIP, and queue lengths to pinpoint true constraints. Little’s Law links WIP and throughput, guiding practical limits. Replace anecdotes with histograms and percentiles, then commit to a single, testable change. Which metric shocked you most?